CORPORATE RELOCATION
This is our specialty!
Whether you move hundreds of employees a year or just a few, every
transfer is unique and important. As the person or team
responsible for employee relocation, we understand the pressure and
complexity of your position. Although corporate culture varies
from company to company, three challenges remain constant:
1. You are responsible to your organization for getting your
transferees settled and productive in their new positions, on time
and as cost-effectively as possible.
2. You are responsible to your employees and families to
provide as smooth and stress-free transition as possible.
3. You deal with many vendors in a wide variety of professions
(possibly all over the country or world). The success of these
relationships with your vendors is critical to the success of
meeting your corporate and transferee responsibilities.
A Arnold not only understands the challenges you face, we have
designed our company with these challenges in mind. With over 80%
of our business dedicated to Corporate Relocation, our focus is
driven by the challenges that you face on a daily basis.
Single-Source
Service
One of the biggest
differences between A. Arnold and other major van lines is our use
of a single moving team from the start to the finish of every move.
Most other van lines use an agent system, which means that there may
be several different crews working on one move. In fact, in some
cases, there may be up to ten different entities involved in a
single move. That’s a lot of hands – and a lot of chances for
mistakes.
With A. Arnold, however, every move is assigned to a single driver
and crew that perform 100% of the services needed. From the first
box packed to the last box unpacked, your employee’s belongings are
in the experienced hands of the same A. Arnold team. Your
organization will be assigned to a single move coordinator who will
know and understand your contract and relocation policies. This
person will be in contact with your transferees and the moving crew
from start to finish. Having all relocation services performed by a
single team gives complete quality control over the entire moving
process – and gives you and your organization greater peace of
mind.
Lower Claims
A. Arnold is proud
to have an excellent claims-to-moves ratio. Because we maintain
total control of every move, we are able to keep our claims average
low. At A. Arnold, only one out of every nine shipments has a claim
– less than half the industry average.
When we do have a claim, however, we consider it an opportunity to
provide more of our top-notch customer service. The A. Arnold claims
department gives each claim the flexibility and individualized
attention that is consistent throughout our organization. An average
claim is settled within two weeks and closed entirely within thirty
days, so you can get on with the business of settling into your new
community.
A Top-Quality
Team
While the moving
industry in general has a noticeable lack of experienced drivers, A.
Arnold’s team of highly professional drivers have an average of 14
years experience – more than five times the industry norm!
Our operations and administrative personnel average over 15 years of
industry experience.
Because the A. Arnold single-source system allows us to cut out the
middleman or agent, we can increase compensation to our drivers.
Better compensation means A. Arnold can recruit and retain a higher
caliber of employee – which allows you to relax and rest assured
that your move is being handled by skilled and experienced
professionals.
More About - Customer Service
We’re proud of our Customer Service. At A. Arnold, we treat you and
your employees like you’re part of our family. From initial service
request to final delivery, we’re with you every step of the way.
We’ll explain to your employees just how their move is going to
happen, answer questions about the details of your corporate policy
and take care of all of your service requests. If you or your
transferee need information or want to track your move, we’re only a
phone call, email or internet search away. We make sure that
everyone who is involved with your move cares about it as much as
you do.
Our move coordinators also provide you with budget figures and
monitor all phases of your moves so you don’t have to think about
the details. And if anything should happen that requires your
employee to file a claim, we handle the request quickly and
equitably. Our accounting department will also make sure your
invoice is complete and accurate. We’ll make sure that we do what
we say we’re going to do when we say we’re going to do it. After
each delivery, we’ll ask your employees for their honest opinion of
how your move went. Over 98% of our feedback indicates that we meet
or exceed our customer’s expectations. But on the rare occasion
that we have not accomplished this goal, it is important that we
know how to fix the problem.
We Have The
Right Stuff
Internet
While you're at our website, be sure to look for the wealth of
information about moving --- relocation calculators,
FAQ'S (frequently asked questions),
moving tips and much more. You can
also check the status of your move at
www.aarnoldinfo.com.
Packing
Materials
We
have everything your employees will need for self-packing or
full-service packing services. From boxes to bubble wrap, the
materials needed are available through your move coordinator or
sales representative.
Pricing
A
Arnold clients are happy to find our prices to be competitive and
cost-effective. Our experienced sales consultants will work with
your organization to develop a customized contract that best meets
your needs. Consistent pricing means you don't have to wonder if
you'll get a better deal somewhere else.
Storage
A
Arnold also offers temporary and permanent storage solutions at
dry-sprinkler protected warehouses across the United States.
Move
Management - Third Party Relocation Services
What do most
businesses think about when they have to relocate employees?… How
will their FAMILIES react? How much is this going to COST? How
will they locate suitable HOUSING? Who is going to manage the
MOVE? How LONG will it take? What kind of TAXATION issues are
involved? HOME SALE, TEMPORARY LIVING ARRANGEMENTS, EXPENSE
REIMBURSEMENTS, and more…
Many corporations
have found the efficiency and expertise of outsourcing to be the
best fit for their organization. Whether you are interested basic
Move Management Services or Comprehensive Relocation Management
Services, A Arnold can fit your needs.
A Arnold will
consult with clients to design policy, develop programs and provide
outsourced relocation management services to fully support client
employee mobility needs. Visit
our Move Management page for more
details!
We Accept:

© 2003 A. Arnold
World Class Relocation
USDOT# 007953 |