Dear Valued A. Arnold Customer,

We are very sorry that you incurred damage during your recent relocation.

The Department of Transportation now requires that any claim for loss or damage be filed in writing. All claims must be filed as noted at delivery within 30 days per your contract. Any concealed damage discovered after delivery should be filed within 30 days. The carrier must be able to inspect the damage within a reasonable amount of time from the delivery for the purpose of establishing liability.

Therefore, please complete the following Statement of Claim Form, keeping a copy for yourself upon submitting to this office.

Incomplete information may result in undue delay in the handling of your claim. Therefore, it is to your advantage to fill out this form completely, including submission of supporting proof of value for items not repairable. An inspection or repairs may be authorized to our repair firm in your area.

Please do not secure paid estimates, repair, or dispose of any items unless cleared with this office. Salvage may be retained for items deemed non-repairable and replacement cost is paid.

We regret that the relocation of your goods did not take place without incident and apologize to you for any inconvenience.

Sincerely,

A. ARNOLD WORLD CLASS RELOCATION

Tina Wilkerson, CCA
Certified Claims Analyst